About DevDocs West
We're the documentation agency that Fortune 500 companies call when their developers revolt. Born from Austin's innovative spirit and California's tech excellence, we've helped 200+ companies turn their documentation from a cost center into a competitive advantage—with an average ROI of 287%.
Our Story
In 2019, our founders left their senior roles at Google and Stripe with a mission: fix the broken state of technical documentation. After watching countless APIs fail not because of poor code, but because of poor docs, we knew there had to be a better way.
Today, we're a team of 47 developer-writers who've collectively saved companies over $12 million in support costs, accelerated time-to-integration by an average of 87%, and helped our clients' APIs achieve adoption rates 3.2x higher than industry standards. We don't just write docs—we engineer developer experiences that drive measurable business outcomes.
Austin Creativity
+
California Innovation
Our Values
The principles that guide everything we do, from first client conversation to final deliverable.
Developer-First, Always
We've been the frustrated developer at 2 AM trying to integrate an API. That's why every sentence we write is tested against one question: Does this help or hurt?
Result: 73% average reduction in support tickets
Speed Without Sacrifice
Our proprietary DocOps methodology delivers enterprise-quality documentation 3x faster than traditional agencies. Quality and velocity aren't trade-offs—they're multipliers.
Result: 21-day average project completion
ROI Guaranteed
We're the only documentation agency that guarantees measurable ROI. If we don't deliver the metrics we promise, you don't pay. It's that simple.
Result: 287% average first-year ROI
What Sets Us Apart
We're not your typical documentation agency. Here's what makes us different.
Ex-FAANG Documentation Team
Our core team includes former documentation leads from Google, Meta, Amazon, and Microsoft. We've documented APIs that handle billions of requests daily and know what world-class looks like.
Proprietary DocOps Methodology
We've invested $2.3M developing our DocOps framework that combines CI/CD principles with documentation. Result: 3x faster delivery, 81% lower maintenance costs, and docs that evolve with your code.
Measurable Business Impact
We're the only agency that ties documentation quality to business metrics. Our clients see average improvements of 73% fewer support tickets, 87% faster integration, and 3.2x developer adoption.
Zero Lock-In Architecture
Unlike other agencies that trap you with proprietary systems, we build on open standards. Your documentation lives in your repos, uses your tools, and remains 100% yours—forever.
The DevDocs West Way
How we blend Austin creativity with California execution to deliver exceptional results.
Documentation Audit
Free 48-hour audit reveals exactly why developers struggle with your docs. We analyze readability, completeness, accuracy, and provide a custom improvement roadmap.
Typical finding: 67% faster integration possible
Sprint Planning
We work in 2-week sprints with daily standups. You'll see progress every day, review work every week, and have shippable docs every sprint.
Average delivery: 21 days vs 63-day industry standard
Developer Testing
Real developers test every example, every code snippet, every integration guide. If it doesn't work perfectly, it doesn't ship.
Quality metric: <2% post-launch revision rate
Continuous Improvement
Monthly analytics reviews, quarterly content audits, and automatic updates when your API changes. Your docs stay fresh without the overhead.
Result: 81% lower maintenance costs
Part of the devdocs.work Family
As the West Coast division of devdocs.work, we bring global expertise with local understanding. We're proud to be part of a worldwide network of documentation specialists while maintaining our unique Austin-California identity.
Documented savings for our clients through reduced support costs
Average first-year ROI across all client engagements
Average increase in developer adoption rates
Ready to experience documentation that's as innovative as your product? Let's create something amazing together.